About Old Dominion
Old Dominion Freight Line is a transportation and logistics company that specializes in less-than-truckload (LTL) shipping services. Founded in 1934, the company operates a network of 238 service centers across the United States and offers a range of shipping solutions for businesses of all sizes. Old Dominion Freight Line is known for its commitment to customer service and has won numerous awards for its reliability and on-time delivery. In addition to LTL shipping, the company also offers full truckload, warehousing, and supply chain consulting services.
History of Old Dominion
Formerly known as Old Dominion Truck Line, Old Dominion Freight Line was established in Richmond, Virginia, in 1934 by Earl and Lillian Congdon. The business had to compete for customers with bigger, more established businesses when it only had one truck at the beginning.
Over the years, the business grew and expanded despite the difficulties. Less-than-truckload (LTL) shipping was a specialized market that few other businesses were supplying in the 1950s when Old Dominion started to focus on it.
Old Dominion has grown to be one of the biggest LTL carriers in the country by the 1980s. The business went public in 1991 and has since expanded both organically and through acquisitions.
With more than 22,000 employees and a network of 237 service centers spread across North America, Old Dominion Freight Line is currently a Fortune 500 company. The business is well-known for its dedication to providing high-quality services, and it has received multiple honors for both its client retention rate and record of safety.
Services offered by Old Dominion
Old Dominion provides a comprehensive range of transportation services, including both domestic and international delivery options. Domestic OD caters to clients located in various states, including Iowa, Minnesota, Kansas, Nebraska, Missouri, South Dakota, and North Dakota. Additionally, the service covers the Western Region, such as California, Arizona, Idaho, Colorado, Nevada, Montana, Oregon, Wyoming, Utah, and Washington State. The Midwest and Southeast regions are also served by Domestic OD, providing services to and from Indiana, Illinois, Kentucky, Ohio, Michigan, Wisconsin, Florida, Mississippi, Georgia, Alabama, Tennessee, North Carolina, South Carolina, Virginia, and West Virginia. Finally, the Northeast region is also covered, including Delaware, Connecticut, Maine, Massachusetts, Maryland, New Hampshire, New Jersey, Pennsylvania, Vermont, Rhode Island, and New York. Each of these regions offers customized services to meet the specific needs of its clients.
Old Dominion also offers an expedited shipping service, known as OD Expedited, for clients with urgent delivery requirements. The service offers fast shipping and guarantees delivery before noon with the OD Guaranteed service. Clients can request expedited shipping via air and choose the delivery time at the time of shipment. Old Dominion also provides the Expo Freight Forwarding service for transporting the equipment of professionals traveling for trade shows or exhibitions. The arrival date is scheduled in advance, and all equipment is routed to the event.
Old Dominion’s services provide for deliveries at a fixed time, including weekends, before 5pm, to and from 95% of the United States. The company’s Od Household or domestic shipping service caters to clients moving across the United States (except to and from California). Old Dominion’s Od Global Freight service provides international shipments to destinations such as Hawaii, Alaska, Mexico, Puerto Rico, and Canada, as well as other regions outside North America, including Europe, the Caribbean, Asia, Central America, and South America. All shipments are traced and can be tracked in real-time, regardless of whether they are transported by air and/or sea.
Advantages of choosing Old Dominion
There are several advantages of choosing Old Dominion Freight Line for your shipping needs:
- Reliable Service: Old Dominion has a reputation for providing consistent and reliable service to their customers. They have a 99% on-time delivery rate, which is one of the best in the industry.
- Extensive Network: With over 237 service centers across North America, Old Dominion has a vast network that allows them to reach nearly any location in the continental US.
- Advanced Technology: Old Dominion has invested heavily in technology to improve their service and make it easier for customers to track their shipments. They have a user-friendly website and mobile app that allow customers to track their shipments in real-time.
- Competitive Pricing: Despite being one of the largest LTL carriers in the country, Old Dominion offers competitive pricing to their customers. They also offer a range of shipping options to fit any budget.
- Sustainability: Old Dominion is committed to reducing its carbon footprint and has implemented several sustainable initiatives, such as using alternative fuel vehicles and reducing waste.
Old Dominion Freight Line prides itself on providing exceptional customer service and support to its customers. They have a team of trained customer service representatives available to answer any questions or concerns that customers may have.
Customers can contact Old Dominion’s customer support team via phone, email, or live chat through their website or mobile app. They also offer a variety of online resources, including a comprehensive FAQ section and video tutorials, to help customers navigate their services.
Old Dominion’s customer support team is available to assist with any issues or concerns. They work to provide timely and accurate information, address any complaints or issues, and ensure that customers are satisfied with their experience.
Phone number: +1-800-235-5569